9 Questions to Ask Before Hiring Junk Removal Company

May 1, 2023

If you’ve got piles of junk that need to be removed, it may seem like a daunting job on its own. But many people don’t know where to start when hiring a junk removal service like Classic Cleanouts. To help you with your search, we’ve compiled a list of nine questions to ask before you hire a junk removal company.

What Do You Charge for a Basic Service Call?

Basic service calls refer to the cost associated with coming out to your home, evaluating your junk, and giving you a quote based on that junk collection. This should also include the dumping fees, i.e., dump, landfill, or transfer station charges. In many cases, there may be no dumping fee for certain items such as furniture or appliances in some parts of the area that are reused and recycled, but this will vary depending on your location.

Do You Have Insurance?

Most junk removal companies will provide the service and offer insurance coverage on their removalists and vehicles. This can help protect you against accidental loss or damage while they are out on a junk collection. Remember, when hiring professional junk haulers, you want to make sure that they are insured and up to date with current levels of liability insurance coverage.


What Type of Junk Do You Take?

The next question that you want to ask is what types of items the junk removal service takes and what they do not take? Just like different companies will have different pricing rules, each business may have its own rules for permissible trash removal.

Do You Provide Same-Day Junk Removal?

Some junk pickup businesses operate on a small fleet of trucks, sometimes even just one truck, with one garbage removalist. This usually means large trucks and small crews, and it could mean that getting rid of your trash when you need it removed could be impossible if they are already booked up on jobs.

Do You Do Free Estimates?

Some companies will provide free estimates on the spot, and you can choose to hire them without having to pay a service fee or deposit. Another way to get a good estimate is by emailing their online quote form with your junk removal needs. They will provide you with an online quote and guidelines for additional information so that they can give you a fair price and coverage level.

Do You Have Licenses?

Most professional junk haulers will require licenses to operate and be bonded in states that require this, like California, Texas, Louisiana, and Georgia. They also must comply with local ordinances on what kinds of junk they take and what things are prohibited from removal by law.

What Are Your Hours?

Some junk haulers will operate 24/7 during the week, and some will only provide service during regular business hours. In some cases, the online junk removal quote form will allow you to select what days of the week you need the pickup and how soon you require it.

How Do You Dispose of My Junk?

Many junk removal companies will take all types of items to recycle and reuse them or even donate them to local charities. However, some companies will take your junk and send it to landfills for disposal. So be sure to ask about their disposal methods and how they handle your junk. This will help you make an informed decision about where you should send your junk collection and how you want to be treated.

Do You Have Customer Reviews I Can See?

Most junk removal companies have a rating system for their customers, and you want to read about all of them and see what kind of feedback they are getting from their previous customers. This can give you a good idea about how well a company is doing in providing its services.

A good junk removal company will be able to answer all of these questions for you and make sure you get the best service possible. This means that you’ll be able to have your junk removed on time, for a fair price, by a professional team who will do their best to make sure that your trash removal experience is hassle-free and enjoyable. So, if you need to find a top-rated junk removal company, try asking these nine questions and see what kind of answers you get from the experts.


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