If you’ve heard the term ‘white-glove logistics’ and imagine a bunch of scientists wearing white coats and gloves, you wouldn’t be far from the truth. The white glove logistics company provides essential transportation, handling, and the installation of technical equipment and they must be approved by the equipment manufacturer in order the handle the consignment.
The term ‘technical equipment’ might include the following:
The white glove technician spends a lot of time at workshops, learning about the target equipment and this brings accreditation, permitting the technician to handle the said equipment. This makes total sense; the manufacturer is not going to allow just anyone to handle their technical (and very expensive) products and with the right certification, they can be sure that the equipment is being handled correctly.
The following services are available:
The following sectors are dependent on special logistics:
For a complete list of available services, search online for ‘white-glove logistics’ and that will bring up a list of providers. If you are looking to develop project management skills, this article was written with you in mind. Know details of Logistic Management with White Glove logistic.
The working time for the white glove technician is divided into two categories; servicing clients and attending seminars and workshops, to obtain the required certification to work with new equipment. The white glove technician would likely focus on one type of equipment, which might be vending & gaming machines, digital signage,
IT hardware recovery, or medical equipment, and as new products emerge, the technician learns what he or she needs to know.
When a piece of equipment has reached the end of its life or must be returned to the OEM, the white glove team would handle the entire project, transporting the equipment to a specified address. This involves a lot of planning; the equipment must be dismantled and manhandled onto suitable vehicles, which requires special skills that the white glove technician possesses.
Next time you are in the gym, the equipment you are using was installed by a white glove technician, as was the ATM you used this morning. While you might be unaware of their existence, the white glove technicians work tirelessly in the background ensuring that technical equipment works as it should.